As a result of the great work Amanda did with KidsQuest Children’s Museum (I’m a KidsQuest board member), I asked her to work with me and my leadership team at the Meydenbauer Center – Bellevue, Washington’s $8 million premier convention center and performing arts theatre. We operate with a strategic as well as annual business and marketing plans.  We regularly scan our environment, and seek out and receive feedback from our customers.

We didn’t need to re‐do our mission or start again with a strategic plan.  We didn’t need more analysis.  We needed a shorter‐term strategy that intersected with the good work we’d already completed.  Amanda worked with me up front to understand exactly what I was looking for and created a program that fit both my needs and my budget.

In just five sessions, we developed an 18‐month strategic framework that specifically addresses how we will deal with issues that affect us in the new economy.  She helped us put together a one‐page strategic framework, with a Thematic Goal.  From this flowed four Defining Objectives that aligned with five Standard Operating Objectives.  Efficient.  Practical.  Cost‐effective.  She definitely delivered what we wanted and where there was an opportunity for her to share a little more of her expertise with us she did so!

For example, our group – like any group – had some exterior issues at play.  Amanda was great a reading them and encouraging our team to frankly discuss and look at ways to resolve the issues.  The most rewarding part of our work is we have a vision for our future, a game plan for how to get there and we have the tools to make our meetings more effective to assist us in reaching our goals.

We look forward to keeping a working relationship with Roam Consulting so that if/when we get derailed she can help get us back on track and keep us there!

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